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Smart Grid and Smart Metering systems are constantly collecting information from potentially millions of devices related to tens of metrics including meter health information, tampering events, supply quality data and many others. Without the right applications, utilities are not able to interpret the collected data and take corrective actions when needed.

Visibility of a Utility’s Infrastructure & Energy Services

Grid Operations provides a unified operations cockpit; a browser-based user interface powered by System Software that provides management and analysis for millions of OSGP compatible smart grid devices. Being part of the NES utility data center software suite, it provides visual statistics, automated network functions, user rights management, auditing and logging, and time-saving diagnostics.

DATA COLLECTED BY SMART DEVICES Communication Health Meter Data Upload Performance Meter Alarms and Events AMI Security and Tampering Supply Quality Parameters Monitor Other Connected Meters

WHERE DOES ALL
THIS INFORMATION GO?

How should utilities configure the Smart Grid for the future?

As with all businesses in the technology sector, the Smart Grid market and its needs are not stable, and utilities need to be ready to meet any technological, operational or financial changes they encounter. These include configuring new tariffs and meter features, updating security to the latest firmware, leveraging new features and remotely updating firmware. A solution that allows utilities to incorporate these demands into their systems with operational efficiency is what will keep them alive in the years to come.

Grid Operations allows utilities to operate and maintain their AMI investment beyond the initial deployment, bringing in a number of benefits. Utilities will realize reduced staffing for operations activities, improved efficiency for field-force, improved meter communications performance, managed configuration and release control, event and alarm management, security and fraud event detection.

Key features include
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Operations Dashboard

Gain an immediate 360° view of the AMI performance, quickly identify problems and drill into detail

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Event Management

Gain visibility of what is happening through filterable event and alarm logs; for one meter, a grouping of meters or a summary for all through AMI infrastructure; quickly identify service delivery quality issues

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Meter Commissioning

Manage the process of meter rollout to ensure full operation for new AMI; from mass-rollouts in strategic programme, to tactical deployments in new coverage areas, through to meter replacements

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Communication Performance Management

Check that information flow from the low-voltage grid is not being choked; if SLAs are in jeopardy or are violated, quickly drill in to identify specific infrastructure and communications lines

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Configuration and Release Management

Ensure that the introduction of change is consistent, complete and successful; reduce security loop-holes and consumer outages

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Security and Fraud Event Identification

Check for patterns in information which indicate security, fraud, theft or other revenue leakage activities, pinpoint the specific AMI components, and initiate a rapid resolution.

Grid Operations provides a single user interface and operational support system (OSS) for your AMI investment.

Want to take a closer look at Grid Operations?